Digitization has transformed every industry, be it education, financial services, banking, insurance, retail, or manufacturing. Digital transformation is an ever-evolving process. Huge investments are made on digital transformation processes and solutions. But how does one measure the success of the implemented digital processes? How do you gauge the efficiency of digital transformation to improve success parameters? According to McKinsey’s Digital Quotient analysis, less than 15% of the companies can quantify the impact of their digital initiatives. Among all other ways, you can break the large plans into small actionable plans with specific Key Performance Indicators (KPIs) for a particular time period. This makes KPIs extremely crucial. To create a digital KPI, Gartner recommends IT organizations to consider these five key questions: What are we measuring (for example, the percentage of customer interactions on digital medium)? Where do we stand today? What are the goals ...

Best Strategies for your e-commerce Solution through Platformation Disruption has been at the forefront of Digital Transformation . The companies which are born digital have a competitive advantage over the traditional companies which are slowly adapting to digital technology. There are essentially two types of business models – Pipes and Platforms.  Pipes are the linear business models wherein firms make products and sell it to consumers. Manufacturing, for instance, works on the Pipe Business Model. Another example of a Pipe model would be blogs and single-use SAAS services. Whereas Platform models operate differently. They are networked business models that allow consumers to create and consume value. YouTube, for instance, works on a Platform model in contrast to TV Channels which work on the Pipe model. What is Platformation? A platform-based business enables value-creating interactions between producers and consumers. The platform models help ente...